Retail and E-Commerce

The Role of AI in Retail and E-Commerce Growth

Course Description

In the Philippines, 76% of sellers are familiar with AI, but 37% of Filipino merchants fall under the “AI agnostic” category — those who are cautious, have low trust in the technology and keep a neutral stance toward adoption (BusinessWorld, 2025). However, AI in already revolutionizing businesses and the retail industry through streamlining processes, reducing human error, and enhancing productivity. Learning how AI is transforming e-commerce and retail will help businesses make smarter decisions, lead safer transactions, and create better customer experiences while maintaining consumer trust and integrity.


Who Should Attend?

E-commerce leaders, managers, and business owners who want to enhance customer experience.


Core Topics and Suggested Activities

  • Expert insights on AI’s role in digital transformation
  • Real case studies from the retail and e-commerce industries
  • Opportunities to network with industry leaders and innovators
  • Practical tools to future-proof your business

Other Details

  • Hours per session: 5 Hours
  • Format: Hybrid